TERMS OF SERVICE

Last updated July 11, 2026

AGREEMENT TO OUR LEGAL TERMS

These Terms of Service ('Terms') constitute a legally binding agreement made between you, whether personally or on behalf of an entity ('you'), and CV Builder ('we', 'us', or 'our'), concerning your access to and use of our website at https://cvbuilder2-one.vercel.app/ and the CVBuilder application and related services (collectively, the 'Services').

CVBuilder is an AI-powered web and mobile application that helps job seekers tailor their CV/resume to a specific job description, optimise it to pass applicant tracking system (ATS) filters, generate related documents such as cover letters, and manage their job applications.

By accessing or using the Services, you agree that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the Services and you must discontinue use immediately.

We may update these Terms from time to time. The updated version will be indicated by an updated date at the top of these Terms. Your continued use of the Services after any changes constitutes your acceptance of the revised Terms.

The Services are intended for users who are at least 18 years of age. Persons under the age of 18 are not permitted to use or register for the Services.

TABLE OF CONTENTS

1. Our Services
2. Eligibility and Accounts
3. Subscriptions, Fees, and Payment
4. Cancellations and Refunds
5. Your Content and License to Us
6. AI-Generated Content and No Guarantee of Outcomes
7. Acceptable Use and Prohibited Activities
8. Intellectual Property Rights
9. Third-Party Services
10. Term and Termination
11. Disclaimer of Warranties
12. Limitation of Liability
13. Indemnification
14. Governing Law and Dispute Resolution
15. Miscellaneous
16. Contact Us

1. OUR SERVICES

The Services allow you to upload or create a resume, submit a job description, receive an ATS compatibility score and analysis, generate and edit tailored resume and cover letter content using artificial intelligence, export documents, and track your job applications.

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Accordingly, those who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, to the extent local laws are applicable.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.

2. ELIGIBILITY AND ACCOUNTS

To use most features of the Services, you must register for an account. You may register directly or through a third-party login provider (such as Google or LinkedIn) via our authentication provider, Clerk.

By creating an account, you represent and warrant that: (a) you are at least 18 years of age; (b) all registration information you submit is true, accurate, current, and complete; and (c) you will maintain the accuracy of such information.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

We reserve the right to suspend or terminate accounts, remove or reclaim usernames, or refuse service in our sole discretion.

3. SUBSCRIPTIONS, FEES, AND PAYMENT

Plans. The Services are offered on a free tier and one or more paid tiers ('Pro' or similar). The features included in each tier, and any usage limits (such as the number of tailorings, scans, or AI generations permitted), are described on our pricing page and may change over time.

Billing. Paid plans may be offered as recurring subscriptions (billed on a periodic basis, such as monthly) or as one-time purchases, as described at the point of purchase. Payments are processed by our third-party payment processors, Stripe and Paystack. By providing payment information, you authorise us and our payment processors to charge the applicable fees to your selected payment method.

Auto-renewal. Unless otherwise stated at the point of purchase, recurring subscriptions automatically renew at the end of each billing period at the then-current price, until cancelled. You authorise us to charge your payment method for each renewal until you cancel.

Price changes. We may change our fees at any time. Where a change affects a recurring subscription, we will provide reasonable prior notice, and the change will take effect at your next renewal.

Taxes. Fees are exclusive of applicable taxes unless stated otherwise. You are responsible for any taxes associated with your purchase.

4. CANCELLATIONS AND REFUNDS

You may cancel a recurring subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of your current billing period. After cancellation, you will retain access to paid features until the end of the period for which you have already paid, after which your account will revert to the free tier.

Refunds. Except where required by applicable law, fees are non-refundable and there are no refunds or credits for partially used periods, one-time purchases, or unused features. If you believe you have been charged in error, please contact us at contact.cvbuilder@gmail.com and we will review your request.

5. YOUR CONTENT AND LICENSE TO US

Your ownership. You retain all ownership rights in the resumes, job descriptions, personal information, and other materials you upload to or create within the Services ('Your Content'). We do not claim ownership of Your Content.

License to us. By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, and transmit Your Content solely for the purpose of operating and providing the Services to you, including sending relevant portions of Your Content to our AI service providers to generate outputs you request (see Section 6). This license ends when Your Content is deleted from our systems, except to the extent it has been shared with others or retained as required by law.

Your responsibility. You represent and warrant that you own or have the necessary rights to Your Content, and that Your Content, and our use of it as permitted here, does not violate these Terms or any applicable law or third-party right.

6. AI-GENERATED CONTENT AND NO GUARANTEE OF OUTCOMES

The Services use artificial intelligence provided by third-party AI service providers (including Anthropic, Google, and OpenAI) to generate content such as tailored resume text, cover letters, ATS analyses, and related suggestions ('AI Output').

You are responsible for what you submit. AI Output is generated based on the information you provide and is intended as a drafting and optimisation aid. You are solely responsible for reviewing, verifying, and editing all AI Output before using it. You must ensure that any resume, cover letter, or application you submit to an employer is truthful, accurate, and not misleading. You must not use the Services to fabricate qualifications, credentials, experience, or any other false or misleading information.

No professional advice. The Services do not provide career, legal, financial, or other professional advice.

AI Output may be inaccurate. AI Output may contain errors, omissions, or content that is inaccurate, outdated, or inappropriate. ATS scores and analyses are estimates based on our models and publicly available information about how applicant tracking systems generally behave; actual behaviour of any specific employer's ATS or hiring process may differ.

No guarantee of results. We do not guarantee that using the Services will result in your resume passing any ATS, receiving any interview, or obtaining any job offer or employment outcome. Any statistics or examples we present are illustrative and are not promises of results.

7. ACCEPTABLE USE AND PROHIBITED ACTIVITIES

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Services to submit false, fraudulent, or misleading information to any employer or third party;
• Upload content that is unlawful, infringing, defamatory, or that you do not have the right to submit;
• Upload another person's personal information without their authorisation;
• Violate the terms or policies of any of our third-party service providers, including our AI service providers;
• Attempt to gain unauthorised access to the Services, other users' accounts, or our systems;
• Use the Services in any manner that could disable, overburden, damage, or impair them, or interfere with any other party's use;
• Use any automated system (such as bots or scrapers) to access the Services in a manner that sends more requests than a human could reasonably produce, except as expressly permitted by us;
• Reverse engineer, decompile, or attempt to extract the source code or underlying models of the Services, except to the extent permitted by law;
• Resell, sublicense, or commercially exploit the Services or AI Output without our authorisation;
• Circumvent usage limits, paywalls, or entitlement checks.

We may investigate and take appropriate legal action against anyone who violates this section, including suspending or terminating their account.

8. INTELLECTUAL PROPERTY RIGHTS

Other than Your Content, the Services and all of their contents, features, and functionality (including software, text, designs, graphics, the design system, the 'constellation' visual elements, logos, and our ATS scoring and analysis logic) are owned by us or our licensors and are protected by intellectual property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial job-search purposes. AI Output generated for you may be used by you for your own job applications and related purposes.

No rights are granted to you other than as expressly set out in these Terms.

9. THIRD-PARTY SERVICES

The Services rely on and integrate with third-party services, including authentication (Clerk), payment processing (Stripe, Paystack), AI providers (Anthropic, Google, OpenAI), analytics, hosting, and email. Your use of these integrations may be subject to the third parties' own terms and privacy policies. We are not responsible for the content, policies, or practices of any third-party services, and we do not endorse and are not liable for any third-party websites or resources linked from the Services.

10. TERM AND TERMINATION

These Terms remain in effect while you use the Services. You may terminate your account at any time through your account settings or by contacting us.

We may suspend or terminate your access to the Services, without notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services immediately ceases. Provisions that by their nature should survive termination (including Sections 5–8 and 11–15) will survive.

If we terminate your account for reasons other than your breach, we will, where applicable, refund any prepaid fees for the unused portion of your subscription.

11. DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE OF THEM, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT AI OUTPUT WILL BE ACCURATE OR RELIABLE, OR THAT THE SERVICES WILL RESULT IN ANY PARTICULAR EMPLOYMENT OUTCOME. NO ADVICE OR INFORMATION OBTAINED FROM US OR THROUGH THE SERVICES CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

12. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR LOSS OF EMPLOYMENT OPPORTUNITY, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD 50.

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

13. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your use of the Services; (b) Your Content; (c) your breach of these Terms; or (d) your violation of any law or the rights of a third party, including any employer or other person who relies on materials you created using the Services.

14. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles.

You agree that any dispute arising out of or relating to these Terms or the Services will first be addressed through good-faith negotiation. If the dispute cannot be resolved informally, it will be subject to the exclusive jurisdiction of the courts of Nigeria, unless applicable mandatory consumer-protection law in your place of residence provides otherwise.

15. MISCELLANEOUS

These Terms and any policies or operating rules posted by us constitute the entire agreement between you and us regarding the Services. Our failure to enforce any right or provision will not operate as a waiver of that right or provision. If any provision of these Terms is found to be unlawful or unenforceable, that provision will be severed and the remaining provisions will remain in full effect. You may not assign these Terms without our prior written consent; we may assign our rights and obligations freely. These Terms do not create any agency, partnership, or employment relationship between you and us.

16. CONTACT US

In order to resolve a complaint regarding the Services, or to receive further information regarding use of the Services, please contact us at:

CV Builder Email: contact.cvbuilder@gmail.com Nigeria